The dispute resolution thread

[johnbud]

im assuming the member on j+ was matt. it was well known matt was dodgy but at the end, i think he just went b-cks to you all. the problem is that sometimes it does go wrong. in matts case he doesnt live there anymore. people can and do use different names on other sites, sometimes the name is taken. however in most cases genuine peeps try to use the name on all sites. indeed mrogreedy tried i believe 3 times to access jamma+ using different names. he even used a dead members name, how low is that. but as to deleting bitch fights, i say no. sometimes things get said in haste. but that doesnt mean it should be scrubbed. all it means is that we miss out on the good stuff. what about just posting it to interested parties via pm. it doesnt matter to me what has been said. i know parris and will allways trade with him. but its all this ooh aah thats got me going. geez a read. cheers.

john bud

[Devil Soundwave]

Opinions are like ****. Everybody has one and nobody else wants to know about it.

[thechop]

Should this be renamed the dispute resolution dispute resolution thread?

[pubjoe]

I've got to say, I'm really surprised by the amount of people that don't want control of their own posts.

Maybe people think that the DRT is more than it is. There's nothing special about it. It's just a thread, and therefore it falls under global forum rules.

[Chi]

Sticking my entirely personal opinion in here...

If a dispute is resolved, I don't see why it needs to remain in this thread. In fact, the less clutter in this thread the better, that way people can see what current issues exist (i.e. the myuniversallove saga at the moment). Old disputes could be pruned off and locked (maybe with a link?) once they are resolved either way.

The feedback mechanism should be used once disputes are resolved, IMO. That and the list of banned members!

Then again, maybe I'm misunderstanding what this thread is for.

[Devil Soundwave]

Maybe we should just ban everybody and set the forum on fire?

[Parris]

Well, if it means so much to a certain few members.

Richy bought a PCB from me. Sadly, due to payment not reaching me on Friday last BEFORE DHL came to my door we missed the courier window, yet I assured him that I would send it Monday. On Sunday night my partner went into labour and I was in no position to send the parcel.

On Tuesday Richy sent a PM requesting the whereabouts of the parcel.

I replied with probably less than helpful "I'll get it out to you soon" type response (my mistake / fatigue)

He wasn't happy about this, wanted a refund and we had a bit of an open spat about it.

A) I was totally exhausted
B) Richy later admitted he was fed up with people just saying "get it to you soon!"

Upon reflection and several terse messages later we realised we were both too tired to be having the conversation and that it was probably a communication issue rather than anything malicious, personal or a trade dispute. We agreed to step back, delete the conversation (as really it was a couple of guys just having a bit of a rant for no real reason).

I don't think it should reflect on either of us and I really don't think it affects either of us as traders. Basically that's it in a nutshell and no hard feelings towards Richy at all. We literally did apologise and express our regrets for having reacted the way we did.

Moral of the story, don't respond to PMs with only 3 hours sleep in 48. Honestly guys, case closed.

[ginodifagna]

I'm afraid not

another week passed ...
he replay you ??

[SuperPang]

Yes, actually, I got an email yesterday. I was waiting for some clarification before mentioning it as I don't think this is acceptable but..

this will be my last email i can send,all ongoing stuff will all be sorted in a period of 2 MONTH S. every body will get his stuff or money back from me and you can block me for life. this was my own mistake no need to track the ip as it is an open number. i owe 3 people money and 1 person stuff . so all will be sorted. people like me **** up thr scene sorry for that

I asked why exactly it's going to take another 2 months to return your items but I don't expect a reply if I'm honest.

[Rossyra]

Opinions are like ****. Everybody has one and nobody else wants to know about it.

Yeah, personally I'm not interested in anything anyone has to say.

As for control of posts, it's a bit different composing a post, then pressing a button over blurting something out in verbal exchange. I dunno how anyone can put anything down to 'heat-of-the-moment' in a message they thought about first, then typed out, then clicked 'post'.

I dunno about you guys but my typing and mousing speed is a lot slower than my firing of synapses.

[gargoyle67]

Speak for yourself, I'm wired directly into the net through my frontal lobe

[Rossyra]

That explains a lot akshully

[Devil Soundwave]

Leaves both hands free...

[Parris]

I dunno about you guys but my typing and mousing speed is a lot slower than my firing of synapses.

You are clearly one of a select few that engage their brain before posting comments online, in forums or at the bottom of news stories

Long may that continue Ross.

[defor]

Would It be acceptable to use this thread to air a shipment issue i'm currently dealing with?

In December, I sold a few items overseas. 2 did not arrive. These are:

ginodifagna purchased a copy of Soul Calibur 2D (European Version) shipment to Italy.

DisplayCollapse view

Re: Soul Calibur II + XXXXin1 multigame + bluelf 2 2009
Sent: December 17th, 2010, 4:51 pm
by defor

ok- sc23, ver.a is sent out (dongle, campaign card, and dvd).
LC926743169US is the tracking number
http://trkcnfrm1.smi.usps.com/PTSIntern ... 20169%20us"

keep me updated!

thanks-
dan

RTL bought a Tekken 5.1 (US Version), shipment to Australia.

DisplayCollapse view

Re: WTB: Namco System 256 software tekken 5 ect
Sent: December 17th, 2010, 4:55 pm
by defor

sorry about that- both yours and the package to italy were mailed today when i was able to retrieve them from the mailroom and take them to the post office... just wish I had known earlier that they couldn't do intl priority at my work!

anyway-
tracking!

LC926743155US
http://trkcnfrm1.smi.usps.com/PTSIntern ... 20155%20us"

thanks again, and keep me posted- sorry for the delay!
-dan

See above for the tracking entries.
Here's the problem- Both items were mailed close to Christmas, so there's obvious delays in shipping, but it's now been over a month.
I contacted USPS and was told that the tracking will NOT show anything beyond the transfer to the outbound handler (basically the stops shown - Chicago and here in MD)

Apparently they'll never show tracking to the destination (even though the clerk said otherwise)
Also, I can't claim insurance because apparently the clerk who claimed that all priority mail international packages had indemnity was incorrect - small box packages don't as of a change in policy last March.

Basically- I think the packages still stand a chance of showing up and that the timing around the Christmas holiday is responsible for the delays, but I don't have the items regardless- I think it's pretty obvious I didn't drive out to Chicago to go intercept my package- the USPS has it in their hot little hands now.

At this point- this means, that there's no way i can guarantee a package's delivery overseas unless the buyer pays for UPS/FedEx - an they're insanely expensive in the last year as there's no longer a basic rate- what are others doing to ensure delivery of lower-cost items?

I guess I'm just looking for advice on ways to calm down these two buyers. (I'm forwarding them the link to this post so maybe we can work together through this.)

[SuperPang]

Would It be acceptable to use this thread to air a shipment issue i'm currently dealing with?

Of course. This is an extremely difficult situation and one I've wanted to tie into the rules but it's not easy to do so. If something is lost in shipping, who takes the hit? Is it the buyers place to insist on insurance or the sellers?

[chubsta]

This is always an awkward one but i think that realistically the buyer has fulfilled their part of the deal - they have paid for the goods to be delivered to them. It is the sellers responsibility to make sure those goods are delivered. Of course, a buyer and seller can always come to some arrangement beforehand about insurance or whatever, but ultimately the seller has to take the hit otherwise - not good in a situation like this...

I agree about giving it longer though, this close to Christmas there are always going to be extra delays...

[SuperPang]

Personally, when I'm selling, if an item went missing and it wasn't insured, I'd cover it unless there was a low customs request or I had offered both options and the seller chose not to pay insurance. Perhaps this should be made a rule?

[thegreathopper]

Personally, when I'm selling, if an item went missing and it wasn't insured, I'd cover it unless there was a low customs request or I had offered both options and the seller chose not to pay insurance. Perhaps this should be made a rule?

I say make it a rule sounds fair to me and is what I would do if goods I was selling went missing.

[davewellington]

I'd give it time, about a week ago I recieved my DDPDOJ 360 from Japan, it was sent Nov 26th :O. Fingers crossed your parcels reappear