You'll have to send it for service. With Evo Japan, I suspect the team is quite busy right now, hence the delayed response.Laudec wrote: May 1st, 2024, 9:34 pm Plop
I have a error 36 on my exA Arcadia, I don't know if it's a big issue or how to solve it. I used it two days before the error and I didn't touch anything before the problem occurred. I sent an email to exA but I haven't received any response for a week. Usually, they are quick to respond. For your information, I used the address that indicated I was eligible for an update.
So if anyone has a lead...
Thanks
If they don't answer in a few more days, maybe reach out using their contact form: https://exa.ac/en/contact/?v=0f177369a3b7